User guide

about shipping cost

Regarding delivery method: The delivery method will be the method specified by our store, and as a general rule, customers cannot select the delivery method.

Regarding delivery time: We will ship your order within 7 business days.
This does not apply in areas where natural disasters or large-scale events are held. Please note.
Regarding damage during shipping: We take great care to avoid scratches or dents on the outer box when preparing for shipping. There is a possibility that damage may occur.
Please be aware that there may be scratches or dents on the outer box that do not interfere with the use of the product.

Necessary charges other than product price

In addition to the sales price, shipping fees,
Customs duties, consumption taxes, and other taxes incurred in each country are the responsibility of the customer.

Payment method and timing

Credit card, This will be within 7 days after we send you the confirmation email.

How to deliver the product

We will ship within 7 days after receiving your order. Please note that if it is crowded, you may have to wait a little while.

Regarding returns, defective products, and cancellations

If the product is defective, please contact us immediately after receiving the product. Please note that we cannot accept returns unless the product is defective.

Return period

We will accept returns within 7 days after receiving the product.

return shipping fee

Returns due to customer convenience will be borne by the customer. If the item is defective, we will bear the cost.

Application expiration date

Within 7 days after placing your order. If payment is not made within 7 days after placing your order, we will assume that you do not intend to purchase and your order will be automatically cancelled.

About refunds

If the product is defective, please contact us immediately after receiving the product. Please note that we cannot accept returns unless the product is defective. Return deadline: Returns must be made within 7 days after receiving the product. Return shipping charges The customer will be responsible for any returns due to customer convenience. If the item is defective, we will bear the cost.